Terms & Service

Terms of Service

Effective Date: 15-11-2024

Welcome to MOUNET EL BAYAA! By using our website [www.mouneteldayaa.com] (the "Site") and purchasing products through our online store, you agree to comply with and be bound by these Terms of Service (the "Terms"). Please read these Terms carefully before accessing or using our services.

If you do not agree to these Terms, you must not use our Site or place an order.

1. Acceptance of Terms

By accessing or using our Site, you agree to be bound by these Terms of Service, our Privacy Policy, and any additional policies that may apply. These Terms are legally binding and govern your use of our services.

2. Changes to the Terms

We may update or modify these Terms at any time. When we make changes, we will revise the "Effective Date" at the top of the page. You should review these Terms regularly to stay informed about any changes. Continued use of the Site after any changes constitutes acceptance of those changes.

3. Use of the Site

You agree to use the Site in accordance with all applicable local, state, and national laws and regulations. You must not:

• Use the Site for any illegal purpose or in violation of any applicable laws.
• Engage in any fraudulent activity, including unauthorized transactions or impersonation.
• Upload or transmit harmful or malicious software (e.g., viruses, malware) to the Site.
• Attempt to interfere with the proper functioning of the Site or access any part of the Site without proper authorization.

4. Account Registration

In order to place an order, you may be required to create an account on our Site. When registering an account, you agree to provide accurate, current, and complete information and keep your account details updated. You are responsible for maintaining the confidentiality of your account login credentials and for all activities under your account.

If you suspect any unauthorized use of your account, you agree to notify us immediately.

5. Product Information and Pricing

We strive to ensure that the products listed on our Site are accurate and up-to-date. However, we do not guarantee that product descriptions, images, or prices are free from errors. We reserve the right to correct any errors or inaccuracies and to change or update the information on the Site without prior notice.

Product prices are subject to change without notice. All prices are listed in USD, and applicable taxes and shipping fees may apply.

6. Order Acceptance and Payment

When you place an order through our Site, you are making an offer to purchase the product(s) in accordance with these Terms. We reserve the right to accept or reject your order at any time for any reason, including availability of products, errors in pricing or product information, or any suspected fraudulent activity.

Payments are processed through secure third-party payment gateways or cash on delivery. You agree to provide valid and accurate payment information when placing an order. By completing the transaction, you authorize us to charge the total amount due (including taxes and shipping) to your chosen payment method.

7. Shipping and Delivery

We offer shipping services to [List of Regions or Countries]. Shipping fees and delivery times vary based on your location and the shipping method you select at checkout.

You acknowledge that delivery times are estimates and that we are not responsible for delays caused by shipping carriers, customs, or other unforeseen circumstances. We do not guarantee a specific delivery date.

Shipping Address: It is your responsibility to provide an accurate and complete shipping address. We are not liable for any delays or failures in delivery due to incorrect or incomplete address information.

8. Returns and Refunds

We want you to be satisfied with your purchase. If you are not satisfied with your product, please refer to our Return Policy for instructions on how to return an item.

Returns and refunds are subject to the terms and conditions outlined in our Return Policy, which can be found https://mouneteldayaa.com/return-policy. Items must be returned in their original condition and packaging within [5] days of receipt for a full refund or exchange.

9. Customer Responsibilities

You are responsible for reviewing the product details, including specifications, sizing, and product descriptions, before making a purchase. It is your responsibility to ensure the product is suitable for your needs.

10. Limitation of Liability

To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profits, data, or goodwill, arising from your use of the Site, the purchase of products, or any other aspect of our services.

Our total liability to you for any claims arising from the use of our Site or products will be limited to the total amount paid by you for the specific product(s) related to the claim.

11. Intellectual Property

All content on our Site, including text, images, logos, videos, and product designs, is protected by copyright and other intellectual property laws. You may not use, reproduce, distribute, or create derivative works from any of this content without prior written consent from us.

12. Indemnification

You agree to indemnify, defend, and hold harmless [Your Company Name], its affiliates, officers, employees, and agents from and against any claims, damages, losses, or expenses (including legal fees) arising from your use of the Site, violation of these Terms, or infringement of any intellectual property or other rights of a third party.

13. Privacy Policy

Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. Please read our Privacy Policy [here] to understand how we handle your data.

14. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of [Your Country or State]. Any disputes or claims arising out of or in connection with these Terms shall be resolved through binding arbitration in [City, State], in accordance with the rules of the American Arbitration Association (or your local arbitration body).

15. Force Majeure

We are not liable for any delay or failure to perform any of our obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to acts of nature, government restrictions, strikes, or failure of third-party services.

16. Contact Us

If you have any questions about these Terms or your use of our Site, please contact us at:

[Your Company Name]
Email: [info@yourwebsite.com]
Phone: [Phone Number]
Address: [Company Address]